Shipping policy

SHIPPING INFORMATION

All shipments will be sent by Canada post /Chitchats.

♡ PROCESSING TIMES (Handmade by order)
3-5 business days. 

♡ DELIVERY TIMELINE & FEE

CANADA:

*Free Lettermail with NO tracking (6-12 business days)

* $10 CAD for tracked shipping (FREE over $75 CAD)

US:
* $15 CAD for tracked shipping (free over $75 CAD)

Most US orders under $800 USD have no import fees

International:

* $15 CAD for tracked shipping (Free over $120 CAD) / 7-25 business days

US & International orders may be subject to import taxes, VAT, or customs fees charged by your local government. These charges are not controlled by us and are the buyer’s responsibility.

Note: Under extreme rare and current situations mentioned above, if you don't have your package delivered during 8-12 business days after our proof of shipping provided, please contact us BEFORE posting negative reviews that caused by third party, and we will be very pleased to work out a solution for you,
Thank you for the understanding and support for the local business, as you can see we love what we do, as always have yourself a wonderful day ^ ^

♡ WRONG ADDRESS, RETURN TO SENDER, ETC.

Item can be reshipped once it is returned as long as the shipping is paid again. If a refund is preferred, you will be refunded the cost of the order, minus the shipping fee initially paid by seller.